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Your Team of Ottawa and Kanata REALTORS®

We specialize in properties and houses for sale in Kanata, Stittsville, Nepean, Barrhaven, Dunrobin, and even more.

As an experienced Ottawa & Kanata REALTORS®, The Joan Smith Real Estate Family team has a high volume of business in Kanata, but also in many surrounding communities as their experience and clientele have grown from center town and west Ottawa neighbourhoods.

The team, which includes professional REALTORS® Joan Smith, Victoria Smith and Luc St-Hilaire, ensures that each transaction runs smoothly and that each clients’ needs are fulfilled.

Mrs. Joan Smith, FRI, CMR, CRA

REALTOR® Broker

Click Here to View Credentials

mail@joansmith.com
Direct: 613-762-1226

Results You Can Count On

Joan is a lifetime member of the Royal LePage National Chairman’s Club, and has received the award consistently for over 47 consecutive years, and with her team’s help starting in 1996.

This prestigious membership is given to only the top one percent of the more than 18,000 Royal LePage brokers/sales representatives across Canada each year. She has reached this level of success by keeping up to date on the changing real estate market in the Ottawa area and by ensuring that she provides the highest level of personal service to each client.

In 2018, Joan was inducted into the Royal LePage Hall Of Fame. Members of the Lifetime Chairman’s Club become candidates for the Royal LePage Hall of Fame twenty years after earning their first National Chairman’s Club award. The selection committee considers currently practicing Royal LePage REALTORS® who have maintained continuous, unquestionable excellence at the highest level of the profession.

Joan is a dedicated Kanata REALTOR® that personally oversees the concerns of all clients, whether buying or selling, and has designed booklets filled with information and handy checklists for homeowners.

Her carefully chosen staff brings together expertise in such varied fields as creative writing, web page design, and creative problem-solving in addition to the usual office staff skills. “I value my past clients, and after-sales service is an important aspect of my business.”

Impeccable professionalism, principled conduct and the highest moral and ethical standards sum up Joan’s consistent success and her way of doing business over the years.

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She is a Broker, a Fellow of the Real Estate Institute of Canada (FRI), Certified in the Marketing of Real Estate (CMR), and is certified as a Canadian Residential Appraiser (CRA) by the Appraisal Institute of Canada.

All of these designations are indicative of a top salesperson going far above and beyond the call of duty. Aside from her unsurpassed record of success, one can have no doubt about what sets this individual apart from the rest.

Two words come to mind again and again: consistency and service. Joan’s personal attention to details for both buyers and sellers, treating every client with respect and being upfront when discussing market conditions have become trusted trademarks of this leading real estate professional.

Experience with a variety of market conditions over numerous years enables Joan to spot trends and to adapt marketing strategies to cope with different situations. Her thorough knowledge of the various home designs in the region comes from working with large clientele over many years, making it possible to find exactly what a purchaser is looking for.

Joan continues to actively support and sponsor many organisations such as the Kanata Food Cupboard, City of Kanata/Ottawa Canada Day Celebrations, Annual Kid’s Day in the Park (Kanata), girls’ and boy’s minor hockey, women’s soccer and swimming, the Kanata youth football, the Royal LePage Shelter Foundation, the REALTORS® Care Foundation, the Annual Jeanne Fuller Red Dress Charity Golf Classic, the Ottawa Regional Cancer Foundation, and the Chrissy Predham Memorial Golf Tournament, to name a few (see sponsorship page).

The Joan Smith Real Estate Family

Although very involved in her business as a Kanata REALTOR®, Joan finds it very important to live a balanced life and to contribute to the community she has been a part of most of her life. As one of the original residents of Kanata and a mother of two girls, she became active in Brownies and was one of the leaders of the first Kanata Brownie Pack. She was also a member of the group that founded the first Kanata Bridge Club.

Joan’s family is very important to her. She makes it a point to have a family dinner one evening every week, without fail, with her daughters Kimberley and Victoria, son-in-law Luc, and grandchildren Jacqueline, Danielle and Sarah. Attending hockey games and spending time at her country home on the lake are activities that rejuvenate the always youthful and vibrant Joan Smith.

Victoria Smith, B.Comm., MBA

REALTOR®

Direct: 613-302-2157
victoria@joansmith.com

Consistent marketing approach

A native of Ottawa and Kanata, Victoria has seen and experienced Kanata’s growth in homes, businesses and services. A strong business and marketing background, combined with her personal approach complements the skills of the Joan Smith Real Estate Family 1. .

After completing a Bachelor of Commerce from the University of Queen’s in Kingston, Victoria joined the Price Waterhouse Management Consultants Ottawa office and performed a variety of market research and marketing strategy projects for private and public sector clients including economic development work for municipalities, and market research work for Industry Canada, Sport Canada, and Educational Institutions.

Victoria later went on to complete her Masters of Business Administration at Ottawa University and spent over 15 years in high technology marketing, presenting and interfacing with many customers and marketing technicians. Her work involved many facets of marketing including pricing, promotion, and channel and distribution plans.

Victoria’s consistent marketing approach places great importance on understanding customer’s needs and objectives while examining current market dynamics. Using her communication and marketing planning skills Victoria can develop and execute a customized home marketing or buying plan.

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Growing up in a real estate family and now happily married to Luc and mother of three girls, Jacqueline, Danielle and Sarah, Victoria understands the significance of a home purchase or sale to a family and the factors to be considered. Schools, childcare, proximity to work, timing, etc. while optimizing budget, may all play a role in a home purchase or sale.

Victoria is pleased to be a part of the Joan Smith Real Estate Family 1. as an Ottawa and Kanata REALTOR®. She looks forward to assisting you in selling or buying a home.

Luc St-Hilaire, BLA

REALTOR® (Bilingual)

Direct: 613-851-6215
lucs@joansmith.com

Bilingual Sales Representative

Born near Montréal, Luc is fluent in both English and French bringing a broader dimension of service to Joan Smiths Real Estate Family 1. .

With his warm, professional manner he immediately puts clients at ease, and his sincere desire to find them the best possible home shows in the extensive background work he completes for each home he sells.

Luc comes to the family from a related field. After completing a bachelor in Landscape Architecture at Université de Montréal, he worked for a major Ottawa landscape architectural firm for more than four years.

During that period, Luc broadened his knowledge of Kanata by working on the Open Space Master Plan for the Kanata Lakes area, and developing a Master Plan for Pinhey’s Point for the former City of Kanata.

Later, while working for the federal government, Luc was responsible for the implementation of several projects on the grounds of Parliament Hill, and other major renovation projects to federal buildings in Ottawa. Luc’s background in the field of Landscape Architecture is of great value in assessing properties potential for his buyers.

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After almost 17 years in both the private and public sectors, Luc had the opportunity to expand his horizons and joined Joan Smith, his mother in law, in real estate.

Luc is happily married to Victoria, and together, they are enjoying every minute with their three wonderful daughters Jacqueline, Danielle, and Sarah. They have been living in Kanata since 1992 and have grown to love and appreciate its flowing green spaces, natural areas, the wide variety of home styles, and friendly community personality. As a father with young children, Luc has a keen appreciation of the importance of the services offered in the community: access to good schools, sporting activities, green space, transportation services and municipal organization.

As a bilingual Ottawa and Kanata REALTOR®,  Luc’s goal is to make buying or selling your home a pleasurable and successful experience.

We Grow With Our Communities

The Joan Smith Real Estate Family’s team has many years of combined experience as Ottawa and Kanata REALTORS®. As Ottawa expanded west and the surrounding communities grew, they also became very knowledgeable in assisting clients sell and purchase homes in communities such as McKellar Park, Center Point, Qualicum, Crystal Beach, Lynwood Village, Nepean, Barrhaven, Sittsville, and rural communities of Carp, Dunrobin and Constance Bay.

If you are looking for a house for sale in the west end of Ottawa, please contact us today. We will help you purchase a house, but more importantly, we will help you find a home.

Similarly, our team of competent and dedicated real estate agents will be able to help you if you are looking to sell your current property because your family is growing or for any other reason. We can complete an evaluation of your home and suggest some minor improvements that will allow for a smooth selling process and good market value.

  • It was fabulous working together in selling your wonderful house.  Congratulations and looking forward to helping you again.

    Banu & Tolga

  • We wanted to congratulate our sellers on the sale of their house (the 3rd time helping buy or sell).  We thoroughly enjoyed working with you and are delighted everything went smoothly.  Looking forward to seeing you in your new home.

    Lynn & Paul

  • Hi Joan, We appreciate your work very much. Everything was perfect. The market evaluation was so detailed. Your advice was so valuable to us. Especially the staging and the photography, they made my house look so pretty and we sold our house very fast and at a very good price. The negotiation and closing services are going very well to.

    Teresa & Merlin

  • Hi Victoria and Luc, I enjoyed working with you as well. I was perfectly satisfied with all of your services. Thank you very much! Best regards, Hyunjin

    Hyunjin

  • Hi Joan: We were very pleased with your services. The market evaluation was very thorough and you took the time to explain the differences with other comparables. The advice on staging really made a difference in how the house presented and the photographs were excellent. You were quick to respond to any questions we had and we will definitely recommend you and request your services if we ever need to buy or sell again. It was a very positive experience for all of us. Thanks Sue

    Sue

  • Hi Joan, We really appreciate your professional service for selling our house. We’re extremely impressed with the way you conducted the comparative market analysis of the house, based on a thorough inspection and comprehensive analysis of the latest market trends. It showed your extensive knowledge, long experience, meticulous attention to detail, and great instincts for real estate. The staging and photography were also very nice and well organized to express our home’s unique characteristics. Also, during the negotiations with potential buyers, we’re quite satisfied with your calm and diligent communications. Definitely we will recommend you and your team to our friends and colleagues in the future for the real estate service. Thanks and best regards, Hakjune

    Hakjune & Jiyun

  • Joan, Victoria and Luc, Your service was excellent for everything! I am 100% satisfied. Thanks a lot!

    Un Yong & Young Kyung

  • Hi Joan and team, I wanted to take this time to thank all three of you for the great advice, service and overall experience with the purchase of our new home and the sale of our existing property. As a couple who have never gone through this process, the time and patience that your team provided were crucial to our success. Thanks again for all your knowledge and support during this whole process! Regards, Kevin

    Kevin & Angela

  • Dear Mrs. Smith, Now that the sale of my house is almost completed, I would like to take this opportunity to thank you and your team for making this difficult and stressful process so smooth and successful. I was extremely impressed with the way you conducted the market evaluation of the house, based on a thorough inspection and comprehensive analysis of the current market trends. It revealed your extensive knowledge, long experience, meticulous attention to detail, and great instincts for real estate. As one of my friends put it, Mrs. Smith got the house. I really appreciated your guidance on how to prepare the house for sale. It allowed me to improve the condition of the house and make it more presentable. Also, I was perfectly satisfied with the staging and photography, which highlighted the attractive features of the house and reflected its character, as well as your marketing strategy, which was very effective. I am thankful that you were so patient, supportive and always available when needed. I felt very comfortable dealing with you knowing that I could trust your judgement and expertise. Once again, my sincere thanks to you, Victoria and Luc for providing truly excellent service to me throughout the entire process and making the dreaded sale of my family home a surprisingly positive experience. Best regards, Anna

    Anna

  • Hi Joan It was a pleasure for me to have you working with me on the sale of my home. Thank you for your hard work and expert guidance. I found your team excelled in every aspect of the sale -from market evaluation to negotiations/closing services and everything in between. Your team most definitely surpassed my expectations.

    Peter

  • Thank you Joan and to your team for selling our house as quickly as it has gone. The advice you provided was spot on and while it was an enormous amount of work in a short time, we’re pleased with the outcome.

    Shane & Laura

  • We would like to take this opportunity to thank Joan, Luc, Victoria and the countless others who were fielding phone calls to keep the process smooth. We enjoyed forging a ‘partnership’ during the entire process of selling our home. You gave us invaluable renovation advice, excellent guidance on housing market conditions, outstanding marketing strategy, and solid negotiating skills and tactics. Throughout the process your business professionalism, discreteness, and positive attitude was of the highest standard.

    D & S

  • We are extremely happy and it was a privilege to work with you! Thank you very much for making the selling process very delightful. This process was new to us but you made us feel very comfortable, we really appreciate it. You are very professional, extremely dedicated and you kept us informed throughout the whole process. We appreciate all the work you did to ensure the house was sold quickly. I will strongly recommend you and your team to relatives and friends who are looking to sell or buy homes.

    Samir & Sana

  • Your results speak for themselves. Our house was sold in a challenging market within 45 days of being listed – at a good selling price. Your market evaluation was spot on. The house was shown to 20 prospective buyers in 40 days; a clear testament of your very effective staging, photography and marketing of the property. Negotiations for the Agreement of Purchase and Sale proceeded quickly and professionally. Your recommendations and advice were extremely valuable, and ultimately successful.

    Frank & Sue

  • From when we first met with you to discuss the selling our home we felt that we were working with a knowledgeable professional. You proceeded to review the steps for a successful conclusion. Everything from photos, advertising, open houses reflected you and your team's professionalism. The consummation of the sale could not have been accomplished with out your experienced negotiating and closing skills.

    Paul & Gloria

  • We cannot thank you enough for helping us with the sale of our home. Right from our first meeting with Joan and Victoria we knew that you were the agents for us. Right from walking us through the appraisal process, advising us on what should be done to get the home ready for sale, hanging pictures, your marketing strategies and putting the sale sign on the front lawn, your team was amazing! Our home sold in less than 3 weeks and we couldn't have done it without your expertise, humour and patience with all our questions. We never once felt pressured which we really appreciated as selling our home after 26 years was emotional for us. We will and have been promoting your team for anyone who is looking to sell or buy their home with the best real estate team in Kanata!!

    Jay & Wendy

  • Selling a home is an emotional thing. Luc and Joan's team understand that and in fact took my emotional attachment to my home, put into pictures and words that captured it perfectly. I could talk for hours about my home. Luc summed it all up with a collection of excellent photos and brief description. Every step of the way I knew that I had Luc and Joan's team in my corner. Their experience and knowledge brokered a sale that I am very happy with. I thank Luc and Joan's team for their experience knowledge and understanding of not only the business but the client as well.

    Bruce

  • We have been visiting your website for a few years. Your listings come and go much faster than others, because Joan knows the housing market very well. The staging and photography were excellent and made the house look bright & neat. We would like to say “Thank You“ to Victoria. She made a small change to our basement to help it look more open during her open house for us. We have a special “Thank You“ for Luc as well. He was very knowledgeable about the house and it was very helpful.

    Zhiqing & Zhengping

  • As far as Bob and I are concerned, you and your team all earn top marks for the leadership you gave in the selling process. We were pleased with your assessment of how to price our house, the ongoing communication with you and your office staff, the quick notification of feedback from potential buyers, and the photos taken of the property. We also appreciated your firm approach during the negotiation process. The entire procedure was handled in a professional manner. Thank you!

    Bob & Dawn

  • We thank your firm for working with us throughout the process of our home purchase. It’s been a great pleasure working with Luc, he made everything seem so easy, seamless and professional. The search effort was minimal. The negotiation process was carried through tactfully and successfully. Luc knew how to present our offer. He kept us informed at every step of the process. The closing services were very good. Luc kept very close contact by email, everything was done on time. We are very satisfied with the experience, and still processing what just happened in the past few days.

    Brindusa & Norm

  • Hi Joan, Victoria and Luc, Thank you so much for everything! I’m still in shock that you managed to market, stage and sell my home in less than a week and for a sale price that far exceeded even my most ambitious expectations. I’ve shared this with my family, friends and colleagues, and pretty much everyone had the same response: “WHAT??? That’s unbelievable!!!”. Working with you and your team to sell my house was hands down the best decision I’ve ever made. Thanks again!

    Naveen

  • Dear Joan, I wanted to take the time to thank you and Luc. Overall, we are very satisfied! You provided us with the market pricing guidance we needed and we are thrilled that we had 2 offers in less than 24 hours on MLS®. I think that the staging and pictures were great and we got more for our home than we expected! Your team is professional and has incredible experience. Thanks for everything!

    Denise & Nick

  • Mrs. Joan Smith & Family, We would like to express our sincere appreciation for the outstanding services you rendered with great professionalism. Your absolute devotion, regardless of working hours or efforts required, has surpassed all the results we expected with your support. From every step of the contract, you have been of great help in explaining how it works, how to adjust with negative feedbacks to move forward and always provide us answers in a timely manner. It was a pleasure doing business with your team, we have learned a great deal from your experiences. We are happy to recommend your services to our friends and family in the future!

    Duc & Tu

  • We are 100% satisfied with the service we have received. We tried to sell our house in the second half of November. It took only eight days to have a contract. We could not hope for a better outcome.

    Nuri & Turkan

  • It is a great feeling to be able to trust the advice and expertise that you and your team provided us, particularly when it came to market evaluation and staging. As a military family, we have moved many times, and I can tell you that working with experienced realtors make a difference and reduces stress, because we don’t have to second guess your opinions.

    Allison & Hasan

  • I want to thank you, Joan Smith, Victoria, and Luc. You guys are amazing. You made us feel confident that our home would sell. Thanks for all the effort and time you guys put into our home. It was wonderful that you gave us information concerning the sale of the house as soon as you got the information and giving feedback. I will definitely recommend you guys.

    Filomena & Salvatore

  • The sale process was a great experience. The market evaluation based on your tremendous homework was absolutely fair and accurate. The staging was very good and there were a lot of great suggestions. The photography is professional and we love the pictures. We even felt that the pictures look better than the real house. The negotiations and closing services were also professional and helped us to release a lot of pressure during the process.

    JT