Meet the Team
Joan has a high volume of business and as a result has assembled a team of professionals including sales representatives and an office administrator. The Team includes Luc St-Hilaire, Victoria Smith, and Michelle Kohlsmith.
Having a team ensures that each transaction will run smoothly and that each clients’ needs are fulfilled.
About Mrs. Joan Smith, FRI, CMR, CRA
Joan is a lifetime member of the Royal LePage National Chairman’s Club, earned in 1985, and has received the award consistently for 45 consecutive years, since 1972*, and with her team’s help starting in 1996.
This prestigious membership is given to only the top one percent of the more than 17,400 Royal LePage brokers/sales representatives across Canada each year.
She has reached this level of success by keeping up to date on the changing real estate market in the Ottawa area and by ensuring that she provides the highest level of personal service to each client.
Joan personally oversees the concerns of all clients, whether buying or selling, and has designed booklets filled with information and handy check lists for home owners.
Her carefully chosen staff brings together expertise in such varied fields as creative writing, web page design, and creative problem solving in addition to the usual office staff skills.
“I value my past clients, and after-sales service is an important aspect of my business.”
Results You Can Count On
Impeccable professionalism, principled conduct and the highest moral and ethical standards sums up Joan’s consistent success and her way of doing business over the years.
She is a Broker, a Fellow of the Real Estate Institute of Canada (FRI), Certified in the Marketing of Real Estate (CMR), and is certified as a Canadian Residential Appraiser (CRA) by the Appraisal Institute of Canada.
All of these designations are indicative of a top salesperson going far above and beyond the call of duty. Aside from her unsurpassed record of success, one can have no doubt about what sets this individual apart from the rest.
Two words come to mind again and again: consistency and service. Joan’s personal attention to details for both buyers and sellers, treating every client with respect, and being up front when discussing market conditions have become trusted trademarks of this leading real estate professional.
Experience with a variety of market conditions over numerous years enables Joan to spot trends and to adapt marketing strategies to cope with different situations. Her thorough knowledge of the various home designs in the region comes from working with large clientele over many years, making it possible to find exactly what a purchaser is looking for.
Joan continues to actively support and sponsor many organisations such as the City of Kanata/Ottawa Canada Day Celebrations, Annual Kid’s Day in the Park (Kanata), girls’ and boy’s minor hockey, women’s soccer and swimming, the Kanata youth football, the Royal LePage Shelter Foundation, the REALTORS® Care Foundation, the Annual Jeanne Fuller Red Dress Charity Golf Classic, the Ottawa Regional Cancer Foundation, and the Chrissy Predham Memorial Golf Tournament, to name a few (see sponsorship page).